FAQ

Mandatory packet pick up will be held on:

Thursday, November 1st – 4:00 pm to 8:00 pm
Sports Basement Presidio, 610 Old Mason Street, San Francisco

– OR –

Friday, November 2nd – 12 pm to 4:00 pm
Sports Basement Marin, 100 Vintage Way, Novato

Everyone receives a 20% discount at the Sports Basement stores on all merchandise!

If you are unable to pick up your packet at either of the above locations, race morning packet pick up is available for a $20 donation to Sustainable Sports Foundation, which you can do during the registration process, or by emailing hope@sustainablesports.org to purchase.

Where should participants and families park?

This year, all registered athletes will have onsite parking inside McNear’s Beach included with their entry fee!

If you would like to upgrade to the VIP Experience ($100 donation to our foundation), that will give you a premier close by parking spot, a reserved bike rack, upgraded private restrooms and more additional perks.

To order, email us at info@sustainablesports.org.

For the Kids Races on Saturday (after 11:30 am):

McNear’s Beach County Park: 201 Cantera Way, San Rafael, CA 94901

Parking: There is a $5 county parking fee payable at the gate if you drive in. Parking lots will open at 11:30 am (immediately following the Sprint distance event). No cars parked in the Main parking lot will be able to leave until after the Kids Races are completed.

What if someone has purchased the VIP Experience?

They will be emailed a VIP pass for their prime parking spot, and their name will be labeled on the bike racks in the VIP section of transition.

When can participants start setting up their bikes in the Transition Area?

7 am Saturday for the Sprint distances, 12 am Saturday for the Kids Triathlon and 7 am Sunday for the Olympic distances.

On Saturday, what time will the main lots be re-opened for people to park?

On Saturday the road (and parking lots) will open again at approx. 11:30 am. The main paved VIP parking lot, however, will be closed from approx. 1 pm – 2 pm for our Kids & Family Triathlon.

On Saturday, what time does the first race begin for the Kids’ & Family Races?

1 pm

On Saturday and Sunday, what time does McNear’s Beach open the front gate?

7 am

Can I pick up someone else’s race packet?

No, USAT rules state that each person needs to pick up his or her own race packet (after he/she has shown a photo ID).

What time should all bikes be set up by?

8:40 am is the Transition Area closing time for the Sprint and Olympic distances.

Where should racers be from 8:40 am until the start of the race?

All racers should wait at the Swim Start for race instructions.

What time does the Sprint and Olympic triathlons start?

9 am – Sprint on Saturday/Olympic on Sunday

What time does the Duathlon start?

9 am each day – Sprint on Saturday/Olympic on Sunday

Where/How will the Duathlon begin?

Both Duathlons will begin at the Swim Start area. The Sprint Duathlon will begin with a 1 mile run up Cantera way & back down to bike transition & the Olympic Duathlon will begin with a 5K run.

What time will the first finishers be done?

Beginning at 9:50 am Saturday & 10:50 am Sunday.

Which direction does the bike race follow?

After the swimmers leave the water and enter the transition area, bikers will travel through the VIP Parking lot, up the hill (Cantera Way) to Point San Pedro Road, turn right at the top of the hill, follow the road until the turn around point (Back Ranch Meadows Campground Entrance), return on the same road, pass the entrance to McNear’s Beach, and follow Point San Pedro Road until the turn around point (at the quarry). For the Olympic distance course, the riders will follow this loop two more times. After their third time passing the quarry, the riders will return to McNear’s Beach with a right turn entering down onto Cantera Way, through the parking lot & into the Transition Area (the same direction they entered after the swim). The Sprint distance course only does one loop of the bike course.

Which direction does the run follow?

After leaving the transition area, the runners will circle around the back of the pool and past the tennis courts (toward the water), & turn right along the water (yes, this is toward the finish line/Expo area). They will run through the Expo, the parking lot and run up the left side of the driveway/hill (Cantera Way). At the top of the hill, the runners will turn left onto the road (Point San Pedro Road). For the Olympic distance race, after turning around at the park on the corner of Main Drive, the runners will run toward McNear’s & just before they reach the quarry, the runners will then double-back the same route to the park at the corner of Main Drive, turn around & run to McNear’s entrance. When they get to the fork in the road (the road starts to go down to the Expo area), the runners will take the left fork (the Service Road) down to the back of the Transition Area. (Therefore, they do not run down the entire length of Cantera Way into the parking lot!) When they get to the bottom, they will turn left at the Transition Area, continue around the pool & tennis courts, turn right and finish in the Expo area. For the Sprint distance race, runners only make one loop to the quarry and back (see race course tab on the website).

Are there any Transition Area rules?

Yes. To enter the Transition Area in the morning, you will first need to be body marked as well as have your bike number attached to your bike. After the event, to retrieve your bike, you will need to show your bib number to the volunteer & to match it to the number on your bike to exit the Transition Area.

Relay Information:

After the swim, the swimmer must get to the bike (still up on the rack), then he/she can switch the chip to the next relay member, take down the bike & go. After biking, the relay member must rack the bike before passing off the chip to the next relay member.

Extra Information:

If you have any old running shoes or race clothing, please bring it to the Packet Pick Up area to donate.

Thank you for your cooperation and support!